During a plumbing emergency, such as a burst pipe, the first thing to do is to stop the water flow. You can do this by locating the main water shutoff valve and turning it off. Then, contact your emergency plumber right away to fix the problem. Still looking for your go-to plumber? You’ve come to the right place! We work with residential and commercial property owners.
You may have seen us around the neighborhood in our service vans. If not, ask your neighbors and see what they think by visiting our reviews page!
Make sure you have a reliable plumber to call in case of an emergency. We’re available 24/7 at (815) 219-4323.
At the first sign of something irregular, you may jump the gun and assume its the first sign of a plumbing emergency. To clear things up, here are some plumbing issues that are not considered emergencies.
Slow Drains: While inconvenient, slow drains can often wait for a scheduled service unless they completely block water flow.
Minor Leaks: Small drips from faucets or slight leaks under sinks usually don’t require immediate attention unless they worsen or risk damaging surrounding areas.
Running Toilets: Though wasteful, a constantly running toilet is generally not urgent and can be fixed at the next convenient time.
Low Water Pressure: This issue can be frustrating but doesn’t usually indicate a major emergency unless it’s a sudden and complete loss of water.
Clogged or Jammed Garbage Disposal: A clogged disposal is usually not urgent and can wait for a regular service appointment.
Minor Water Heater Issues: Issues like inconsistent water temperature or a noisy water heater aren’t typically emergencies unless there’s a major leak.
Dripping Faucets: Annoying as they are, dripping faucets are generally not urgent and can be scheduled for repair at a convenient time.
What’s Considered a Plumbing Emergency?
While we treat all customer problems as priorities, plumbing emergencies differ from routine service calls in that they are more time-sensitive. A leaking faucet, for example, can be scheduled for an appointed time; however, a burst pipe or a broken water heater will need immediate attention before they cause further damage.
Burst Pipes
A burst pipe can lead to extensive water damage on your property and requires you to take action right away. First, turn off the main water shutoff valve. You should also make sure to turn off any electrical appliances in case of any water leaks over your wiring. Once you have cleared your home of immediate danger, contact our technicians. We will arrive as soon as possible and replace the damaged pipe with new material. We will then check to make sure the repair has been successful by testing the water system and ensuring that no more leaks are present.
Gas Leaks
If you notice a gas leak—usually by smelling “rotten eggs”—immediate action is needed. Turn off your main gas supply and promptly leave the property. Once in a safe location, contact our technicians for assistance. We will dispatch a gas line repair specialist to your home or business to return your property to safety.
Water Heater Damage
A broken water heater requires same-day service. Take advantage of our 24/7 line and we will be at your door as soon as possible to repair or replace your unit. Problems that require immediate service include leaks and faulty wiring in your system. Whether you need a repair or new installation, we will perform all services up to code and make sure your unit is equipped to run efficiently.
Knowing who to call during an emergency is as important as repairing the problem itself. Keep our number handy for these unexpected situations—(815) 219-4323.
Don’t let a plumbing emergency disrupt your day! Our expert team is ready to handle any urgent issues—from burst pipes to clogged drains. Call us now for fast, reliable service and get your plumbing back in top shape. Trust us to bring peace of mind when you need it most!
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